Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
The Poncan Theatre collects information you provide directly to us, such as when you purchase tickets, sign up for our email newsletter, register for classes at the Evans Children's Academy, submit a volunteer application, or complete any of our online forms.
This information may include your name, email address, phone number, mailing address, payment information (processed securely by our ticketing partner), and any other information you choose to provide.
We also automatically collect certain information when you visit our website, including your IP address, browser type, referring URLs, and pages visited, through standard web analytics tools including Google Analytics 4.
2. How We Use Your Information
We use the information we collect to:
- Process ticket purchases and class registrations
- Send confirmation emails and event reminders
- Send our email newsletter (if you opt in)
- Respond to your inquiries and form submissions
- Improve our website and programming
- Comply with legal obligations
- Communicate about volunteer opportunities and donation campaigns
3. Information Sharing
The Poncan Theatre does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering services (such as our email platform and ticketing partner), provided those parties agree to keep your information confidential.
We may also disclose information when required by law or to protect the rights and safety of the Poncan Theatre, our staff, or the public.
4. Email Communications
If you subscribe to our email newsletter, you may unsubscribe at any time by clicking the "unsubscribe" link in any email we send, or by contacting us directly at info@poncantheatre.org. We will never send you unsolicited commercial email.
5. Cookies & Analytics
Our website uses cookies and similar tracking technologies to analyze site traffic and improve your experience. We use Google Analytics 4 to understand how visitors interact with our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed by our PCI-compliant ticketing partner and is never stored on our servers.
7. Children's Privacy
Our website is not directed to children under 13. For Evans Children's Academy registrations involving minors, we collect information from parents or guardians. We do not knowingly collect personal information directly from children under 13.
8. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us at info@poncantheatre.org or calling (580) 767-1000.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with the revised date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy, please contact us: